Frequently Asked Questions

Working with Neatly Done is a calm, seamless and highly personalized experience. After a detailed in-home consultation, our expert team executes a fully customized plan for either organizing, packing, unpacking, or creating systems that fit your lifestyle.

We respect your home and your privacy, maintaining complete confidentiality while providing judgment-free support. Our goal is not just a beautifully organized space, but systems that make your day-to-day life simpler, more efficient, and more enjoyable. With thorough preplanning and a collaborative, compassionate approach, we transform your home quickly, leaving it perfectly organized and designed just for you.

At Neatly Done, our approach, team and leadership is what truly sets us apart. We begin with a comprehensive in-home consultation to understand your unique needs, lifestyle and priorities. Every project is fully customized. There is no one-size-fits-all solution.

We invest time upfront gathering all the details, preplanning every step, and designing systems tailored to your home, your preferences and your daily routines. This preparation allows our expert, compassionate team to execute swiftly and efficiently, transforming your space with minimal disruption.

Our team truly is the best in Kansas City. From our leadership, project management staff and organizers, we are a highly skilled, knowledgeable, fun, and attentive crew. We pride ourselves on delivering luxury, team-based organizing and full-service moving solutions that leave your home perfectly organized, exactly to your taste, and with systems that are sustainable long-term.

Almost all of our organizing projects are accomplished in a single day, and we can unpack an entire home in one to two days. Our process and team allow for these quick transformations that our clients love!

No space is too large or too small for our team! At Neatly Done, we tackle any home organizing project in Kansas City.

Yes. Many of our clients live with ADHD or identify as neurodivergent, and we understand the challenges that come with traditional organizing methods. Our team creates customized home organization systems that are practical, sustainable, and tailored to the way you think and live. With a focus on education, patience, and judgment-free support, we design solutions that minimize daily overwhelm and make it easier to stay organized long-term. If you’re looking for an ADHD-friendly professional organizer in Kansas City, Neatly Done is here to help.

Concierge move management goes beyond standard moving services. At Neatly Done, we coordinate every aspect of your relocation in Kansas City from pre-move planning and decluttering to packing, overseeing the move day, unpacking, and organizing your new home. As with all our services, you can customize the level of support for your move. Our team-based approach ensures efficiency, attention to detail, and a fully customized experience tailored to your lifestyle, so you can focus on what matters most while we handle the rest.

Yes! We love welcoming new Kansas City residents! Our team offers concierge-level relocation services that can be tailored to your needs and make your move to Kansas City completely seamless. We can handle every detail from move management and coordinating logistics, to decluttering, packing, unpacking, and full-home organization once you arrive.

Many of our clients choose to arrive to a home that already unpacked, organized and fully ready to live in, but you’re also welcome to just select the services that are most valuable to you!

Our goal is to a crate a plan aligned to your priorities, timeline and budget.

Absolutely. We can help with any stage of your renovation process. Some clients hire us to manage temporary packing and storage before their project gets underway, while others bring us in at the end to unpack, organize, and put everything back in order. You can choose exactly what services you’d like our team to handle. We’ll take care of the details so your home looks and functions beautifully once your renovation is complete.

Every project is different. Therefore, each project timeline is unique. How long your project will take depends on several factors, mostly

• How many items are in your space
• How quickly the decision-making process takes for you
• How important aesthetics and design are to you and your spaces

During your consultation, we will fine-tune your estimates based on your specific project scope.

Want a ballpark? Here are some of our popular services and estimated organizing times:

• Large kitchen | 3 organizers for 4 hours
• Large walk-in pantry | 3 organizers for 4-5 hours
• Large walk-in closet | 3 organizers for 5-7 hours
• Laundry/mudroom | 2 organizers for 3-5 hours
• Bathroom | 2 organizers for 3-4 hours
• Playroom | 2-3 organizers for 4-6 hours
• Home office | 2 organizers for 3-4 hours
• Garage | 3-4 organizers for 6-7 hours
• Storage Room | 4 organizers for 6-8 hours

We never require clients to purchase new organizing products. We can use items you have on hand or organize your spaces with all new supplies. It comes down to your budget and aesthetic vision.

While we believe a good purge is essential for every project, we will never make you toss anything you love. Decisions about what to keep, discard, or donate are up to you. We are here to help you navigate those decisions during the process.

We will need your input at the beginning of your project so that your organized space is suited to your personality, style, and needs. We also need you during the decision-making process to point out what stays and what goes. After that step, we can work independently.

Maybe. Will you really allow yourself the time and space to DIY? (not everyone loves organizing in their free time as much as we do) If your to-do list is already a mile long, chances are you will be hard-pressed to find the time to tackle it alone. Isn’t it time to get your life back? Your house back?

When you work with Neatly Done, your Kansas City home finally gets those projects finished. Whether it's cluttered closets, stacks of papers, or simply piles of items that need to be sorted, the process will go faster with a professional versus doing it yourself. We can help you get through the stuff, make the tough decisions, re-think your storage spaces, and help you manage your belongings better.

We apply a travel fee for clients who live more than 25 minutes from our office in Overland Park. We charge for our time and mileage, depending on the distance.